Front Range Staffinghttps://www.frontrangestaffing.com/wp-content/uploads/2023/12/front-range-staffing-200x200-1.pnghttp://www.frontrangestaffing.comhttp://www.frontrangestaffing.comtrue
Front Range Staffing is seeking an experienced Customer Service Manager in Colorado Springs. Pay starts between $95,000 to $125,000, depending on experience. An ideal candidate for this company would possess the following skills and experience:
Requires five years of customer service experience, including at least two years of supervisory or managerial experience, preferably in a Manufacturing, Production or Machinery environment.
Supervise daily operations of customer service and service needs, including setting goals, monitoring progress, and fostering strong customer relationships.
Develop and execute strategic plans to achieve customer targets, regularly reporting progress to the CEO and presenting value propositions.
Manage team goals, generate and review reports to monitor progress, and coach field service employees on efficiency and productivity.
Administer the evaluation, allocation, and management of physical and financial resources, including hiring, training, and effective assignment of personnel.
Build and sustain strong customer relationships, proactively understanding their business objectives and needs.
Address customer queries and complaints promptly and understand industry trends and landscapes.
Maintain a pipeline to fulfill customer needs and establish a reliable customer loyalty program.
Uphold safety regulations, company policies, and procedures, and perform assigned duties professionally and efficiently.
Demonstrate strong leadership, motivation, excellent communication, and customer service skills.
Plan and execute effective strategies and possess technical knowledge or experience with manufacturing machinery.
Background in resolving machinery issues or possessing technical expertise in CNC machinery are preferred.
Bachelor’s degree in engineering or business is preferred.
Please apply by emailing your resume to jobs@frontrangestaffing.com and then call for immediate consideration. Front Range StaffingPh: (719) 323-6632Frontrangestaffing.com
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